The Lifeline Program is a government assistance program that aims to make communication services more affordable for low-income individuals and families.
It provides discounted phone service and broadband internet access to eligible participants, ensuring they have access to essential communication tools.
Blue Jay Wireless has partnered with the federal government to participate in the Lifeline Phone Program.
The Lifeline program is separate from the Affordable Connectivity Program (ACP) program that helps low-income households pay for internet service and connected devices.
Table of ContentsConsumers qualify for Blue Jay Wireless Lifeline Program through income or through participation in a Lifeline-qualifying program. Only one Lifeline benefit is allowed per household.
Individuals can be eligible for the Blue Jay Wireless Lifeline phone program if their total household income is equal to or less than 135% of the Federal Poverty Guidelines.
The table below reflects 135% of the 2024 Federal Poverty Guidelines (FPG).
| Persons in Family | 48 States | Alaska | Hawaii |
|---|---|---|---|
| 1 person | $19,683 | $24,584 | $22,640 |
| 2 people | $26,622 | $33,264 | $30,618 |
| 3 people | $33,561 | $41,945 | $38,597 |
| 4 people | $40,500 | $50,625 | $46,575 |
| 5 people | $47,439 | $59,306 | $54,554 |
| 6 people | $54,378 | $67,986 | $62,532 |
| 7 people | $61,317 | $76,667 | $70,511 |
| 8 people | $68,256 | $85,347 | $78,489 |
| Additional | $6,939 | $8,681 | $7,979 |
Consumers may be eligible for the federal Lifeline discount program if they participate in a qualifying program below:
In the Blue Jay Wireless Lifeline assistance program, a household refers to people who live together at the same address and share both income and expenses. It's important to note that only one Lifeline benefit is permitted per household.
Whenever multiple people at the same residential address receive Lifeline-supported service or when a new individual applies for service at an address where a Lifeline benefit is already received, it is necessary to fill out a Lifeline Household Worksheet.
First, See if your household fits into any eligible categories before you apply for Blue Jay Wireless wireless service.
Use this Lifeline Household worksheet if someone else at your address gets the Lifeline Program benefit.
The answers to these questions will help you find out if there is more than one household at your address.
You can apply online, by mail, or by contacting Blue Jay Wireless.
Are you already enrolled in ACP Program? You don't need to apply again.
Use our search tool to find a company that offers Lifeline discounts
Here is a video with step by step guide on how to apply for LifeLine Program.
If Blue Jay Wireless is not able to prove that you qualify with only the information you give, you may have to show official documents as proof.
To keep your Lifeline discount, you must renew your eligibility every year. You can renew your eligibility online, by mail, or in person at Blue Jay Wireless.
When you renew your eligibility, you will need to provide the same information that you provided when you first applied for the lifeline program free cell phone. This information may include your name, address, income, and household size.
If you are approved for renewal, you will continue to receive the Lifeline discount on your phone or internet bill.
If your income changes after being approved for the federal Lifeline Program, it's essential to notify the program administrator or your service provider. Depending on the specific guidelines in your state, your continued eligibility for the program may be reassessed.
Yes, residents of nursing homes or assisted living facilities may be eligible for the Lifeline Program. The eligibility criteria take into account the income of the individual or household, regardless of their living arrangement.
Yes, you have the freedom to switch service providers while enrolled in the Lifeline Program. If you decide to change your service provider, you should inform Blue Jay Wireless and follow the necessary procedures to switch.
The Lifeline Program typically covers only domestic calls within the United States. International calls are not included in the basic service provided through the program.
Yes, the Lifeline Program is available in all states of the United States, including the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
No, you cannot transfer your Lifeline Program benefit to another person. The Lifeline Program is designed to provide communication assistance to eligible individuals based on their own needs and circumstances. The benefit is tied to the eligible participant and cannot be transferred or assigned to another individual.
No, the Lifeline Phone Program provides a monthly discount on internet service per eligible household directly to the Blue Jay Wireless.
Yes, you can have a Lifeline Program benefit even if you already have a Blue Jay Wireless phone or internet service.
If you move to a different state while enrolled in the Lifeline Program, it's important to notify the program administrator or Blue Jay Wireless about the change in your address. The Lifeline Program is available in all states, but the specific guidelines and requirements may vary slightly from state to state.
Yes, students may be eligible to apply for the Lifeline Program depending on their income or participation in qualifying government assistance programs. The Lifeline Program does not have specific restrictions regarding student status.
The Lifeline Program is limited to one monthly service discount per household, which is defined as any individual or group of individuals who are living together at the same address and share income and expenses.
No. You must opt-in with Blue Jay Wireless or request enrollment in the Lifeline Program with Blue Jay Wireless and chose an eligible service plan.
Participants are required to recertify their eligibility for the Lifeline Program on an annual basis. This means that you will need to submit updated documentation and information to verify that you still meet the program's eligibility criteria.